Last update: December 13, 2024

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The purpose of this Privacy Policy is to inform you about how 360data-bi.com collects, uses, and protects your personal data in accordance with current regulations, in particular the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés).

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1. Responsible for data processing
Company name: 360 DATA BI
Email: 360databi@gmail.com 

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2. Collected data

We collect the following personal data:

• Data provided directly by the user: Last name, first name, email address, telephone number, etc.

• Data collected automatically: IP address, browser type, connection data, cookies, etc.

This data is collected when:

• You browse our site,

• You fill in a form (contact),

• You place an order.

 

3. Purposes of processing

Your personal data is collected for the following purposes:

• To provide the services offered on our site (ordering, sending digital files, etc.).

• To manage customer relations (response to requests, support),

• Improve user experience and optimize site navigation,

• Meet our legal and regulatory obligations,

• Send newsletters and promotional offers.

 

4. Legal basis for processing

Personal data is collected on the following legal grounds:

• Performance of a contract: to provide the services or products requested.

• Consent: to send marketing communications or to use cookies.

• Legal obligation: to comply with our regulatory obligations.

• Legitimate interest: to improve our services and prevent fraud.

 

5. Data sharing

Your personal data is not sold to third parties.

However, it may be shared with :

• Our service providers (hosting, online payment, e-mail dispatch).

• Competent authorities in the event of legal obligation.

We ensure that these third parties respect the confidentiality of your data.

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6. Data retention

Your personal data will be kept for the period necessary to achieve the purposes mentioned above, unless otherwise required by law.
For example

• Account data: until the account is deleted

• Billing data: 10 years (legal obligation)

• Marketing data: until you unsubscribe

 

7. Your rights

In accordance with the RGPD, you have the following rights:

• Right of access: to consult the data we hold on you

• Right of rectification: correct inaccurate or incomplete data

• Right to erasure: request the deletion of your data in certain cases

• Right to object: oppose the processing of your data, in particular for canvassing purposes

• Right to portability: receive your data in a structured and readable format

• Right of limitation: to request the suspension of the processing of your data

• Right to withdraw consent: for processing based on your consent

To exercise your rights, please contact us at 360databi@gmail.com. Identification may be required to confirm your identity.

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8. Cookies

We use cookies to:

• Improve the user experience,

• Analyze site traffic and performance.

To find out more, visit our Cookie policy.

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9. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration or disclosure.

However, no system is infallible, and we cannot guarantee absolute security.

 

10. Policy changes

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

 

11. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us :
By email: 360databi@gmail.com